Sinch reports that 74% of AI chatbots fail, often leading to customer frustration as overwhelmed human agents take over, ...
Pennsylvania has sued the maker of Character.AI, alleging that it violated state law by presenting an AI chatbot character as a licensed doctor. The lawsuit was filed in a state court by the ...
Apple Inc. plans to revamp Siri later this year by turning the digital assistant into the company’s first AI chatbot, thrusting the iPhone maker into a Gen AI race dominated by OpenAI and Google. The ...