New platforms and services use sensors, AI-driven analytics and mobile-enabled payments to provide a more customized and ...

The insights from NRF’s Big Show highlight a path forward for leaders, rooted in the unraveling of how technology and human talent work together.

Learn how hyper-personalization in retail works, why IT leaders must build real-time, data-driven systems, and how to implement scalable architectures with measurable outcomes.

Much has been said about retail’s recent transformation into a more data-driven, digital-first industry. Retailers and technology leaders have lauded the returns on digitalization initiatives, touting ...

It's no secret AI is reshaping retail buying. Recent research shows it now takes only 15 minutes to quantify supplier offers (versus 45 minutes pre-AI). For one retailer, the time it takes to prepare ...

Retail has mastered personalization and omnichannel engagement. Now it’s hospitality’s turn to catch up and take control of its guest data. Unsplash+ For decades, restaurants were built on a single ...

As Connecticut lawmakers look to ban facial recognition technology in retail establishments, one popular grocery chain is already using the tech at stores across the state. CT Insider visited eight of ...