The company's move from contact center partner to competitor reflects a wider recognition of CCaaS's rise over CRM.

Ten years ago, Oracle (NYSE: ORCL) and Salesforce (NYSE: CRM) were both navigating a pivotal shift: legacy software companies racing to reinvent themselves as cloud businesses. Both made it, but the ...

Perplexity announced Computer for Enterprise at its Ask 2026 developer conference, launching a multi-model AI agent with ...

Over 1,400 Salesforce employees have signed a letter calling on CEO Marc Benioff to drop potential business with the U.S. Immigration and Customs Enforcement agency, CNBC confirmed. Earlier on Tuesday ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Salesforce CRM offers tailored workflows, integrated apps and a robust API, helping ...

Feb 9 (Reuters) - Cloud software provider Salesforce (CRM.N), opens new tab cut fewer than 1,000 roles at the beginning of this month, Business Insider reported on Monday, citing a person familiar ...

SAN FRANCISCO & WASHINGTON--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced that the U.S. Army has awarded the company a $5.6 billion, 10-year* Indefinite Delivery ...

Recent layoffs from companies like Amazon, Microsoft and Salesforce have caught the attention of the working world. Many are surprised to see successful tech companies making decisions to restructure ...

The San Francisco-based firm has told ICE that it could use A.I. to help the agency nearly triple its staff. The company’s C.E.O., once a progressive tech titan, has embraced President Trump. By ...

This is read by an automated voice. Please report any issues or inconsistencies here. Software giant Salesforce is planning to invest $15 billion in San Francisco over the next five years to ...

CNBC's Becky Quick reports on the latest news. AOC touches a nerve with her mockery of MAGA masculinity Police dog finds 2 missing 11-year-old kids deep in national forest Arson suspect charged in ...